The standard shipping estimated delivery time is between 10-20 business days which varies from country to country.
The commercial express estimated delivery time is between 3-7 business days which varies from country to country.
The above time does not include the order processing period, which usually takes 3-5 days before shipment.
Delivery times can be affected by local holidays, customs processing, distance, weather conditions, promotional campaign seasons and other external factors.
Other circumstances beyond our control can arise and we would like to ask for your understanding and patience in these situations.
We offer free standard shipping on orders over $50.
For orders under $50, we will charge a standard shipping fee of $8.
Commercial express shipping is $30.
For orders shipped by Commercial Express, we will use DHL or FedEx.
For standard shipping orders, we will use Yuntu, China Post, Yanwen and other Chinese local carriers.
Orders with standard shipping will choose the most suitable shipping method according to the customer's country and address.
The product prices on the Accsori official website do not include any tax, and we do not charge any tax to our customers.
Depending on your country, you may need to pay for custom or VAT charges.
The headquarters are located in Shenzhen, China.
Our products are shipped from China.
Yes.
We ship worldwide except for the following countries: Russia, Belarus, Ukraine, Somalia, Iran, Mauritania and Turkey.
All Accsori products do not include the Apple Watch or any Apple-based devices.
We only sell compatible accessories.
If you accidentally lose an accessory during use or damage an accessory during installation.
Please contact our customer service team for assistance.
Products that are compatible with your Apple Watch size can be selected according to our navigation.
The dimensions are available in the product information section under each model.
The material of the strap can be found under the product description.
For all products, we describe the material of the product in detail.
The main materials used in our case frames are titanium, 316l stainless steel and carbon fibre.
You can find more details in the product description section.
The preorder waiting time is an estimated time of 3 weeks on released products.
For new launch products, the waiting time is specified under each product.
If you need to add more colors or different materials bands to your watch case.
You can easily find the watch band dedicated to this model under the same series navigation.
Yes.
All our cases work with original Apple MagSafe chargers.
All the Apple Watch case products on Accsori’s official website will not affect MagSafe charging.
Our watch case are water resistant except models with a leather bands.
Please choose the same product according to your Apple Watch size.
For example, the size of your Apple Watch is 45mm, please choose 45mm when purchasing.
Apple Watch Case products cannot be compatible with multiple sizes at the same time.
You can pay via PayPal, Credit Card, MasterCard, Visa, American Express, JCB or Discover.
There are two types of discounts.
One is automatic discounts, which are automatically applied and displayed at checkout.
The other is a manual discount code, which requires the customer to manually enter and apply it on the checkout page.
Our prices are in USD.
However, you have the option to view other currencies on our website.
If your PayPal or credit card supports multi-currency payment, you will be able to choose other currencies for payment settlement on our website.
The original price currency of the product is USD.
If the payment is settled in other currencies, it will be converted according to the exchange rate of the day.
We do not accept any cryptocurrencies as payment methods.
Unfortunately, we cannot change information on the invoice after the order has been placed.
Customers can choose their favorite products to add to the shopping cart and check out on our official website Accsori.com.
The process is simple and fast.
If customers have any questions, please contact us for consultation, we will answer your questions.
Your credit card details are handled with secure encryption under strict banking standards.
Your credit card details are sent directly to the bank and cannot be read or accessed by any parties other than your bank.
As a result of this, no information is stored by Accsori.
As payments are handled by the bank under strict conditions, they cannot be accessed or read by any parties.
Therefore, payment information is not stored by Accsori.
Our priority is to deliver your order as soon as possible.
Once your order has been placed, our warehouse department & logistics department will then process and dispatch your order.
Under normal circumstances, your order will be ready for shipping within 3-5 business day(except for pre-orders).
You will receive a notification via email with contains the name of the shipping company, the logistics tracking number, and the real-time tracking address.
Once dispatched, the standard shipping estimated delivery time is between 10-20 business days which varies from country to country.
Once dispatched, the commercial express estimated delivery time is between 3-7 business days which varies from country to country.
Delivery times may be affected by local holidays, customs processing, distance, weather conditions, promotional campaign seasons and other external factors.
Other circumstances beyond our control can arise and we would like to ask for you’re understanding and patience in these situations.
If you have any queries regarding your order status, contact us via email at support@accsori.com
If you need to change the delivery address of your order, please contact our customer service team support@accsori.com.
Unfortunately, if your order has been shipped, we will not be able to modify your delivery address, so if customers want to modify the address, please contact us as soon as possible.
Once an order has shipped and is in transit it is not possible to change the shipping method nor the arrival date.
Once you have placed your order, you will receive an email from Accsori.
Please check in your spam folder too.
If you have not received the email, please contact us via email at support@accsori.com.
In some cases your payment may have been unsuccessful.
Even though you’ll see a pending payment, that pending status will be returned back few days after.
The number of days to remove the pending status depends on your bank policies.
Our goal is to deliver the correct products but due to high volume of orders, mistakes could happen during the processing of your shipment.
If this happens, kindly send us pictures or even a video of the item you have received including your order number.
We will do our best to deliver the correct item in the shortest period of time.
At the same time, we will also be responsible for the return shipping cost of the wrong product.
If you have any queries regarding your order status, contact us via email at support@accsori.com.
In most cases, your order is cancelled because your payment was unsuccessful.
It is also possible that your bank declined your payment, if this happens contact us for assistance.
You have the right to return all orders bought directly from Accsori except customised orders within 30 days of receiving the item.
If you have exceeded the 30 days, a refund or exchange cannot be processed.
To be eligible for a return, your item must be unused and not installed.
In the same condition that you received the item in with the original packaging.
Once your item has been returned, an inspection takes place in order to evaluate if you are eligible for an exchange or a refund.
We will also notify you for the decision made by Accsori via email.
You have 30 days to return the products if you change your mind.
The product must be unused and not installed.
You have up to 30 days to return your product if it is unused and not installed.
If your return request is approved.
We will send you the return address, Pls Send your return with DOOR TO DOOR services via UPS, DHL or FedEx.
If the return is eligible, your refund will be processed within 3-5 days, You will receive an email notification from Accsori after the processing is successful.
Refunds will be made directly to the original method of payment.
Yes, it is possible to change your order if it has not yet been shipped out. You can contact us via email to make the desired changes.
If your order has already been dispatched, please wait until the package has been delivered to you and return the package back to us.
Any exchange requests must be approved by Accsori, if you need to change a product please contact our customer service team first.
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
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Accsori focuses on customer experience.
If you have any questions and don’t find the answer you want, please feel free to contact us.
We are sincerely waiting.
- GTM+08:00 MONDAY TO SATURDAY 09:00 - 18:00
- PHONE: +86 18126420664
- EMAIL: SUPPORT@ACCSORI.COM